Portal Settings

🎨 Branding

πŸ”„ Mirrored: This logo syncs with Office β†’ Company Information β†’ Company Logo. Changes here will update there and vice versa.

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πŸ”— Links & Reviews

Customers will be prompted to leave a review after trip completion

✈️ Airports

Configure airports available for pickup/dropoff selection

πŸš— Vehicle Types

Configure vehicle options for customer booking. Sorted by: Active first, then by passenger count.

πŸ”„ Mirrored: Vehicle types sync with Office β†’ Company Resources β†’ Vehicle Types. Changes here update there and vice versa.

πŸ“‹ Booking Defaults

Configure default values for customer bookings created through the portal

πŸ”„ Mirrored: Default Driver syncs with Office β†’ Company Resources β†’ Drivers (is_default_driver field). Default Vehicle Type syncs with vehicle_types table (is_app_default field). Changes propagate to reservation-form automatically.

How new customer bookings are assigned

Auto-assign this driver to new in-house bookings

Optional prefix for confirmation numbers (e.g., RL10001)

Automatically set status to "confirmed" (otherwise "pending")

πŸ“§ Booking Notifications

✈️ Flight Number Settings

Customer must enter flight number when pickup is at airport

Optional - flight number shown as "optional" to customer

Validate flight numbers using FlightAware API

πŸ™ Trip Completion Settings

Comma-separated tip percentages

πŸ—ΊοΈ Service Region

ℹ️ Primary region info is configured in Office β†’ Company Information. These settings customize the customer portal map display.

🎨 Driver Portal Branding

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πŸ“± SMS Settings

πŸ—ΊοΈ Driver Location Display

Configure how driver locations are shown on dispatch maps

When enabled, dispatch maps will show real-time GPS locations from drivers. When disabled, simulated/rendered positions are shown.

How often to poll for live driver location updates

πŸ“ Geofence Configuration

Configure geofence radius for trip completion detection

When customer enters this radius of the dropoff location, the trip will be marked as arrived

Radius for detecting driver arrival at pickup location

Automatically show the trip completion screen when customer arrives at destination

Prompt customers to enable location for tracking features